Frequently Asked Questions
For desktop users - please hover over each questions for answers
How does it work?
Our first phone call or email covers your initial questions, concerns and challenges. We will schedule a free in-home consultation so that you can show me in more detail where any trouble areas happen. I will take some photos home with me so that my mind can start creating some ideas and plans about how to improve them. I will assemble an estimate for time and cost. After that, all there is left is to agree on a plan and schedule our sessions! (I find that 3 to 4 hour sessions often work well for both parties.)
How long does it take?
Our initial consultation can really help in putting together an estimate for you. However, sometimes running into boxes of paper, photos, or other sentimental items can make things take longer.
My minimum session booking is three hours.
Can friends and family help make it faster?
I do prefer working one-on-one, especially when we first start working together. As a note, we can be more effective if we schedule a time when children will not be home.
Do I need to be home?
Usually, but not always. Being involved with the hands-on process is super helpful, especially for master closets and home offices. As I get to know your home and understand how you work, we can adjust just how hands-on you want to be.
What about pets?
I love pets. However, my allergies will not really tolerate more than 2 cats. I have no allergies to dogs, but it works best if they can be confined in an area of the house or yard where we won’t be working.
How much does it cost and do you offer discounts?
My regular rate for hands-on organizing is $60/hr
Packages are offered at a discounted rate, AND
I have a referral bonus system! If your referral becomes a client, you will receive a gift certificate for $100 that you can use towards your next session or gift to someone else!
See more here about my services and pricing
What does it include?
Pricing includes your 30-minute initial call, your in-home consultation, a simple labelling system, and follow up calls after 1 week and 4 weeks to make sure your new systems are working well for you!
What about baskets, bins, and containers?
I am sensitive to your budget and love to use what you already have on hand. In our consultation we will figure out what we need to add or we can certainly discuss creating a whole new look with you. I am also happy to provide some "loaner containers" for a deposit until you can decide and purchase the specific ones you need or want.
What areas do you service?
I service the following areas in and around Calgary: Airdrie, Cochrane, Bears Paw, Irricana, Beiseker, Crossfield, Carstairs, Didsbury. (Areas east of Chestermere, south of Marquis of Lorne Trail, west of Springbank, and north of Didsbury will be subject to a travel fee.)
What forms of payment do you accept?
I accept cash, cheque, or e-transfer and gift certificates at this time. Payment is due at end of each session for hourly rates and discount packages require 50% payment upfront.
What happens to the items I don't want to keep?
It’s up to you! As we sort, we will figure out which items need to go to: local charities, recycling, safe electronic disposal and hazardous waste. I can take up to one carload of such things at the end of our session or you can do it as part of your “homework”.
Do you sell items on Kijiji/Marketplace/other?
I currently do not offer this service. However, if we are looking at downsizing a full estate, I can certainly help facilitate finding and communicating with a company who does.